Terms and conditions:

Last updated: 27/07/2025

Thanks for visiting my website! These Terms and Conditions ("Terms") govern your use of my website and products/services, including the purchase of photographic prints. By accessing my website or placing an order, you agree to be bound by these Terms.

1. About Us

Jono Kortens Photography is a New Zealand-based photography business specialising in fine art prints. All images are original works by Jono Kortens, and prints are produced to order using high-quality materials.

2. Ordering

  • Orders can be placed via my website at www.jonokortens.photography/shop.

  • All prices are listed in New Zealand Dollars (NZD) and include GST (if applicable).

  • Orders are confirmed via email once payment has been successfully processed.

  • As prints are made to order, please allow [5-7] business days for production prior to shipping.

3. Payment

  • I accept payment via a variety of payment methods, including but not limited to Debit/Credit card online payment, AfterPay, Klarna, Apple Pay, Google Pay. These are detailed at checkout for each product they are applicable to.

  • Payment must be made in full at the time of purchase unless using a pay later service such as AfterPay.

  • Your personal and payment information is handled securely and exclusively for the purposes of communicating with you directly regarding your order.

4. Shipping and Delivery

  • I ship within New Zealand and internationally. Shipping costs are calculated at checkout for New Zealand orders. International orders will need to be calculated on a case by case by case basis. Please allow 1-2 business days for this to be calculated.

  • Estimated delivery times vary depending on your location.

  • I am not liable for delays caused by postal services, customs, or events outside our control.

  • If your order arrives damaged, please contact me within 7 days of delivery with photos and details.

5. Returns and Refunds

  • Because prints are made to order, I generally do not accept returns for change of mind.

  • If your item is damaged or incorrect, I will replace it or offer a refund. Please contact me within 7 days of receiving your order.

  • Refunds (if approved) will be processed back to the original payment method.

  • If you are not happy with the finished product or it is not what you were expecting, please reach out to me so that we can ensure future orders are adjusted.

6. Intellectual Property

  • All images, text, and content on this website are the intellectual property of Jono Kortens and are protected by copyright.

  • You may not copy, reproduce, or use any content from this website without written permission.

7. Image Representation

  • Mockups and display images are for illustrative purposes only. Actual print colours and sizes may vary slightly due to screen calibration and printing processes.

  • I do my best to ensure accuracy, but variations may occur.

8. Privacy

  • I am committed to protecting your privacy. Personal information collected during the ordering process is used solely to fulfil your order and communicate with you.

9. Limitation of Liability

To the extent permitted by New Zealand law, I will not be liable for any indirect or consequential loss or damage arising out of your use of this website or purchase of my products.

10. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the website shall be resolved in the courts of New Zealand.

11. Changes to These Terms

I may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of the website or placing of orders indicates acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact me using the contact page of this website, or by emailing me directly at Jono.kortens@gmail.com.